We absolutely, positively guarantee interviews, or we will rewrite your resume until you get one. It is as simple as that.
Our Satisfaction Guarantee
Our Success Guarantee is this: If after having us write you a
resume, you do not get a job interview within 30 days, we will
rewrite your resume for free. So if, within 30 days of getting
your resume from us, you have no interviews lined up (and have
had none since receiving the resume) simply email us with your
order number, and we'll contact you with a new, re-written
In the 2 years that we've offered this guarantee, we have had
only 21 customers request a rewrite. That means that after
thousands of completed orders, only 21 customers have failed to
land interviews within a month of getting their resume.
That's a 99.97% customer satisfaction rate!
Can You Assure Me I'll Be Happy With My Resume?
Absolutely. The beauty of ordering a resume service online is
that you're leveraging the ease and convenience of email and the
internet. Our writers will email you a copy of your new resume
in an MSWord .doc format by the turnaround deadline you order
(either 24 or 72 hours). If there's something you want to
change, or something that you forgot to include, or simply
something you don't like, you have two options:
- You can email the writer immediately and let him or her know
about your concerns. Chances are, the writer will be able to
make any changes you need within a few hours. Remember, it's the
convenience of email. You can communicate with your writer to
assure your satisfaction, and they can zap over any changes or
documents quickly and easily.
- You can make the changes yourself. The files come in MSWord
format so that you can easily view and print out as many copies
of the resume as you need. This of course means you'll be able
to make any small changes to the resume that you might feel
necessary over the years. Land an impressive new contract?
Simply add it into the resume yourself! Once you have a
professionally written resume from us, you can build on it for
years to come.
The bottom line is: we are not a cut and paste service. When you
order from us, you are assigned a specific writing professional,
most likely versed in your particular field, and capable of
working with you to assure your satisfaction.
** Guarantee only valid with RESUME
WRITING services. No rewrites are given before 30 days after order
completion. No rewrites are given beyond 120 days after order
completion. An "interview" is assumed to be any and all
interactive contact from a recruiter, employer, hiring agent or company
that came about as a result of sending them your resume. This contact
includes email, phone or personal correspondence or interaction. The
guarantee constitutes up to, but not exceeding, two separate
rounds of re-writes. If no improvements can be made during the re-write
process, your original order will be refunded 50%.